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TIMBERWORX FAQs

At TIMBERWORX, we take immense pride in crafting durable, handcrafted timber furniture. Whether you’re browsing our online collection or commissioning a one-of-a-kind piece, we understand that you may have some questions along the way.
Do you offer custom sizes and designs?

Yes, we do. Please provide us with the details of your requirements, and we will offer a quotation based on your specifications.

Where do you get your timber? Are they sustainable?

Our timber are ordered from local timber yards who get the timber from Australian and North American harvested forest. 100% sustainable.

What kind of hardware are you using?

Blum soft close hinges. Hefele bottom mounted soft close runners. $50 extra per drawer for Blum bottom mounted runners.

Do you offer delivery services for your timber furniture?

Yes, we offer delivery services for all our timber furniture. Delivery fees are $50 for Sydney metro and start from $200 for Newcastle, Canberra, and Wollongong. Please note that we cannot guarantee delivery within business hours.

What is the lead time for your furniture?

Our timber furniture takes approximately 4-6 weeks to craft, plus additional time for delivery.

What are your payment terms?

We require a 50% deposit to begin production, with the remaining balance due on or before delivery.

What warranty do you supply?

We provide a 10-year warranty on our timber furniture, ensuring quality and durability.

Still Have Questions? We're Happy to Help!

Reach out to our team – we’re excited to assist you in finding or designing the ideal custom timber furniture piece.

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